Foolproof Customer Service Strategies (that only a fool would try!)

Foolproof Customer Service Strategies (that only a fool would try!)

Ever notice how customer service varies from store to store? You walk into some stores, and before you can say “Buzz off!” a salesperson asks “May I help you?”
“No thanks.”
“May I help you?” asks another.
“No thanks.”
“May I help you?” asks a third.
When the store runs out of salespeople, you get to see the merchandise. This is called “in your face customer service”
Other stores take the opposite approach. When you can’t find the right size adapter for your new portable electronic zapper gizmo thingy, you look for help in aisle three. Nobody there. Aisle four? Still nobody. Aisle five? Nope. Aisle six? Seven? Fifty-six?
This is called “run for cover customer service”.
Then there is the equipment shop that welcomes you with open arms when your lawn tractor starts sounding like dentures in a blender.
“It just needs a routine cleaning. We charge $150 for that,” the friendly salesman says. Then he lowers his voice. “But you could probably do it yourself.”
You commend him on his helpfulness. He beams with pride. “Yup. I thought it up by myself. Whenever a customer tries to fix something at home, we make a whole lot more money the next day. Think my boss will give me a raise for this?”
I call this “do-it-yourself-extortion”.
And what about the three companies that came to quote on some ductwork? Each looks around, takes some notes and promises to get back to us with a quote.
We wait. And wait. And wait.
We call back the first company, which promises to get back to us with its quote. It makes the same promise consistently each time we call. I just love a reliable company.
This is called “consistent filibuster customer service”.
We call the second company. We call them in the day. We call them in the night. We call them in the dark. We call them in the light. We call them in the morn. Well call them at high noon. We call them at dinner, and by the light of the moon.
Even bad poetry doesn’t help. I just love a company that doesn’t pester me by answering the phone.
I call this “Invisible Man customer service”.
In the end, we choose a third company. To what does it owe the winning bid? Excellent quality? No. Great price? No. Strong guarantee? No? Answering their phone? Yes.
We hire the best paperwork fillers to renovate our ductwork – and we cross our fingers that we never have to choose a heart surgeon that way.
I call this “present-at-attendance customer service”.
Our pest control company showed us a different approach.
“Honey, the flies are getting in the house. Time to call Pest Control Guy.”
“OK, I’ll do it right after I answer the phone. Hello?
“Hello, this is Pest Control Guy. When would you like your annual pest controlling?”
“How did you know? Well, as soon as possible. Hold on, that’s the door bell.”
“Hello, this is Pest Control Guy.”
“But, you were just on the phone.”
“You said ASAP, so here I am.”
I call this “customer service on steroids”.
If you own a business, run a family or do anything that brings you into contact with other human beings, please take note. One of these customer service styles is actually good.
“Hello, this is Pest Control Guy.”
OK, that’s enough. We don’t have pests in this column.
“Hello, this is Pest Control Guy.”
By the way, if you want to provide feedback to this column, I’ll be holding my hands over my ears and singing the Klingon national anthem. I call that “satirical customer service.”
“Hello, this is…” SWAT!
(Please email me at if you have any customer service stories you would like to see in a future column.)

From The Science Desk

From The Science Desk

Q: How should pesticides (for home use) be stored? What is the shelf life?
A: Pesticides should be stored in a secure, well-ventilated area, preferably locked in a safe cupboard, garage or garden shed. Most pest control products can be stored for extended periods at temperatures above freezing. Check all labels carefully for specific information.
Other safety rules to follow:
Store products ONLY in the original container. NEVER transfer the contents to another container.
Keep containers tightly sealed.
Pay attention to the symbols illustrating the risk of flammability, explosiveness or toxicity before storing or using.
Do not use kitchen or food measuring utensils to measure any pest control chemicals.
Containers with the “flammable” symbol should be stored away from any sources of heat. Glass and plastic containers should be kept out of sunlight.
Don’t store a mixed spray for use at a later date. Diluted materials quickly break down to become less effective.
Most pest control products can be stored for extended periods at temperatures above freezing. Check the label for each product as certain products should be kept from freezing.

How to Control Bed Bugs

How to Control Bed Bugs

Bed bugs are unlikely and unwanted housemates you might have currently. They can never be as gross and scary as other insects and pests like cockroaches, but they can be really annoying.

Bed bugs are insects that thrive on small holes, cracks or crevices in walls and floors. Generally, bed bugs like to live in dark and untidy corners or portions of the house.

Bed bugs suck blood. It is their primary means of making a living. Hence, they go out at night and suck blood from unsuspecting victims, who may be sleeping by that time.

Bed bugs do not transit or carry communicable diseases, bu their bites can get really really itchy. To some people, especially the more sensitive ones, bed bugs’ bites can pose serious health situations.

Controlling bed bugs

So the basic question you will have in mind for sure (assuming that your house is infested with bed bugs) is, “ How are bed bugs infestation controlled?”

There are a number of measures or means to control bed bugs.

For a start, you may start by preventing the occurrence or existence of bed bugs in your house. If your home is still not infested, be sure to know how to avoid them.

Cleanliness is one key factor in controlling or preventing bed bugs from thriving in your house. Be sure to make your furniture, walls, and floor spic and span.

Bed bugs love to thrive in beds, so, make sure your bed is fully protected. Regularly change your bed sheets and make sure the bed does not contain unnecessary holes or tears.

If your house already has bed bugs on it, a simple way to control infestation is by applying pesticides or insecticides to the infested areas.

A number of commercially available pesticides especially formulated for bed bugs control are available and accessible in the market. In using one, just be sure to carefully read all labels and instructions before use.

Pesticides, of course, are made up of harsh chemicals that can surely knock out insects like bed bugs. These chemicals are so harmful, that aside from controlling bed bugs, they can also pose health hazards or threats to you.

Hiring professionals

The best and probably the most intelligent solution to controlling bed bugs infestation is through seeking the professional help and services of experts—pest control companies.

Controlling bed bugs is not a ‘spur of the moment’ thing. A lot and thorough planning has to be conducted beforehand. Before seeking the expert help, be prepared to discard several materials and furniture, if ever the experts will advise you to.

There are a number of pest control companies in your locality. All you have to do is to pick up the phone, and wait for a few hours.

If you are living in an apartment, coordinate with your land lord or land lady. It is their responsibility to make all the necessary arrangements for pest control measures.

State and civil laws mandate them to make sure that their building is safe and pest-free. Talk to them and know the arrangements for pest control service fee payments.

When you plan to control bed bugs infestation in your home with the help of professionals, also be sure to inform or notify your neighbors.

It is because some residues or stink of the pest control chemicals might reach their homes. If ever, that will post serious health risks for them.

Because bed bugs are so persistent, expect the process of controlling them to be really tedious. Insects have that general characteristics—they are so resilient and their systems are so strong.

Normally, controlling bed bugs the professionals’ way can take a few hours, because the experts have to check for any crevices, small cracks or holes where bed bugs might be hiding.

Furniture and home accessories will also have to be checked to make sure the treatment will not miss on any single bug.

At times, pest control experts might advise you to discard several furniture, especially beds. Is because, most beds are made up foams or materials that have tiny holes on it, which is very ideal for bed bugs to hide in.

In disposing or discarding beds, be sure that it can never be used by other people again. Otherwise, bed bugs will transfer from your house to another’s.

Because environmental concerns will rule out burning, you will surely have to put the bed into a special encasing or bug, to make sure all bed bugs on it are trapped inside.

How to Get Rid of Bed Bugs

How to Get Rid of Bed Bugs

There are elements in your life that you mostly want to get rid of. There are unlikely people, events or things you want to erase and forget.

Bed bugs will definitely get into the list. Bed bugs are tiny, crawling insects that thrive in the dark spots of your house, where cracks and little holes abound.

Bed bugs are so tiny, that they can hardly be seen by the naked eye. Observing bed bugs and looking closely at them will require the use of special magnifying glasses or lenses.

Bed bugs suck blood of their hosts. You can be their unwilling and unsuspecting host, as well as your pets and your housemates.

Through, medical experts and doctors will agree that bed bugs are safe pests because they do not carry diseases into their systems, bed bugs’ bites can be really annoying and discomforting.

Bites of bed bugs are often itchy and swell, just like mosquito bites and bites of other insects. That is why, though they pose no serious medical threat, they can still be treated skin hazards.

You might accumulate lots of small wounds from scratches.

How do you get rid of bugs?

So how do you get rid of bed bugs? The answer can be plain and simple. To get rid of bed bugs, have determination.

Getting rid of bed bugs will entail lots of patience and perseverance. Allot a substantial amount of money, too.

The best, safest, most effective and most intelligent way or measure to get rid of bed bugs is to hire or seek professional help from pest control companies.

Pest extermination companies get rid not just of bed bugs but also of all other unlikely house transients—insects and pests.

To get rid of bed bugs, pest control professionals have invested in equipment. You will be amazed how bed bugs’ extermination process has gone so sophisticated.

The process has really gone so far, that the first movie scene you will remember upon seeing them with their equipment is a scene from the classic movie “Ghost Busters.”

Understanding technical aspects of getting rid of bed bugs

To get rid of bed bugs efficiently and effectively, pest control experts use certain chemicals in the form of pesticides or insecticides.

Because the chemicals contained in these substances are so harsh and deadly, it is advised that you leave the handling to them. In other words, let the pest control experts have it their way.

You have your own profession so do not mess with other people’s professions. Pest control personnel know what they are doing because they have been doing it for so long.

Trust them and let them do their job, Take the side step, and only get in when they tell you.

Pest control experts will also brief you on how to handle the furniture that may contain residues form the pesticides. Listen very carefully to instructions, not unless you want to be exterminated and poisoned yourself.

Remember, no matter how smart you are, there are still a lot of things around you that you know very little of. Chemicals and poisonous substrates can be one of them.

When professionals are out

If ever you can not seek the help of pest control professionals for lots and various reasons, you should not despair.

Having the knowledge about the harms and health risks of harsh chemicals in pesticides, you are expected to handle each substance with utmost care and cautiousness.

Remember, to be able to get rid of bed bugs or to be able to kill bed bugs, these pesticides’ formulations have to be really strong and fatal because insects, including bed bugs have strong and resilient systems.

Humans, unfortunately, are not as resilient. There are hundreds of reported cases of poisoning and fatalities from pest control contacts and inhalation.

Several of those cases really got so far to be really fatal and deadly.

To be able to prevent such instances, you have to make sure you handle every pesticide carefully, avoiding spraying at areas unnecessarily.

Clean up the sprayed areas for possible residues after.

Getting rid of bed bugs can be really hard, but you will get away with it, if you act accordingly and smartly.

Selecting a Pest Control Company

Selecting a Pest Control Company

If you have a problem with unwanted pests in your home, and you’ve exhausted all the self-help remedies you know, you may be considering hiring a commercial pest control company to deal with the problem. Hiring a professional might be exactly the right solution for you; but you need to do your homework.
First, how do you locate a company? Checking the yellow pages of your local phone book might be a good start; doing a keyword search on the Internet for your area could also work, and you have the added benefit of seeing what information the company provides, on itself and on pest control generally. Ask friends and coworkers for recommendations
After you’ve developed a list of pest control services, and before you call these companies, start asking more questions of your friends and coworkers. Have any of them used these companies? What was their experience? Did the company in question solve their pest infestation issues? Were there any problems dealing with the company? Any problems in the home after the company performed their services?
Once you’ve narrowed down your list to a few potential providers, call them on the phone, and ask some more questions: does the company offer a free home evaluation and estimate of costs? Does it give you advice on what you can do to deal with the problem yourself? Is the company willing to answer questions readily?
Specific questions to ask: what kinds of chemicals are used? (If possible, have them provide written information on the chemicals.) What sorts of side effects or potential dangers do these chemicals have on family members, adults and children, and on pets? Do your family and household pets need to vacate the premises during the pest control treatment?
Make sure you ask whether the company offers nontoxic, natural pest control. The company should be willing to at least discuss the options; if its representative just dismisses the notion of nontoxic pest control without intelligently discussing the pros and cons of the natural remedies available, but just wants to get into your house and spray, beware!
With written information (or your own notes) in hand, do your own research on any chemicals that will be used – their effectiveness, their possible side effects, their potential toxicity. (The Internet is a great place to start for this.) If you have family members with serious health issues, particularly asthma or other respiratory ailments, make sure you know what the potential effect of sprayed compounds could have on them.
Finally, if you have any questions about the company’s reliability, and you can’t find anyone you know and whose judgment you trust to vouch for them, contact your local or state Better Business Bureau or Consumer Fraud Division, to find out whether there have been any complaints lodged against them.
Once you’ve hired a company, make sure you know who is going to be showing up at your home and when. Make sure they have proper I.D., and ask if you can be there to supervise the process or if you have to leave, and for how long. And while you’ve got access to the professional treating your home, ask what you can do to avoid pest control problems in the future, particularly those involving destructive carpenter ants and termites. The guy (or gal) who actually does the work probably has insights into the subject that the office staff doesn’t have.

Controlling Bed Bugs and Other Pests

Controlling Bed Bugs and Other Pests

Pests have always been part of the major problems or concerns that affect the industries of agriculture and production.

Along with it, when pests proliferate, diseases follow, so health agencies and organizations come in.

Through the years, mankind has developed different and potent equipment and chemicals to control pests. History and current pest standing will then judge if those efforts have been effective, or if they have gone to the brink of futility.

Bed bugs

Bed bugs are one among those pests that affect households. They may not affect plants, but did you know that bed bugs can prey on poultries and birds?

Yes, scientists believe that ancient bed bugs used to prey solely on birds. Maybe, centuries or millenniums ago, bed bugs did not like blood of people. All they sucked was birds’ and poultries’ blood.

But now, bed bugs thrive not just in bird nests but also in people’s ‘nests.’ It is believed that in developed countries, five out of ten apartments have bed bugs in it. In the developing countries, the figure can be worse.

It can be because third world countries may not have enough budget to be allocated to the control of bed bugs. Or it can be that because governments in third countries do not spend much on education about the particular pest.

Bed bugs are small insects. They are among the millions or billions of insect species. They have proliferated through the years and can be widely spread in all countries across the globe.

Bed bugs are scientifically known as Cimex lectularius. They are wingless creatures. Imagine how it would be harder and more dangerous if bed bugs have wings. If that happened, then, bed bugs would surely be uncontrollable.

Bed bugs are very resilient insects. It is because bed bugs, in their entire lifespan can survive by having only one meal or feeding time.

It is like they are one time big time. Eat today, sleep tomorrow, see you next year. That is how they are.

Pest research found that bed bugs’ life span is only about more than a year. But female bed bugs can lay eggs three times during that span. Each egg-laying session by the female bed bug can be equivalent to 300 eggs.

The fact makes bed bugs one of the most rapidly spreading pests in the planet.

Pest control substances

In general, pest control substances or pesticides and insecticides used to control pests, including bed bugs can be categorized into three groups:

o Insect Growth Regulators. IGRs aim at affecting or hindering the development of larvae or eggs of bed bugs and pests. It can be noted that though, these insecticides to not effectively exterminate adult pests, they work to impair reproduction.

Thus, no new generation of a particular pest is expected to arise from the same site. IGS also make up for the slowest pest control group because results will not be evident until a few time.

But IGRs are certainly an effective way to control pests. It has the most unique strategy among all pest control insecticides and pesticides.

o Contact pesticides. This group of pest control substances kill pests instantly. The group can be considered the fastest way to kill insects. Within seconds, or minutes, or instantly, the target pests or insects will be exterminated.

Contact insecticides can be the fastest, where results can be seen and evaluated instantly, but among the pest control substance groups, they are the least effective

It is because contact insecticides have that repellant property that insects and pests can easily identify.

Thus, insects and pests will repell from or avoid the surfaces that contain the pesticides’ residues.

o Insecticidal dusts. This is the group is in between. They are also fast, but not as fast at contact insecticides in controlling pests, but they are a sure bet, like the IGRs.

Insecticidal dusts work by attacking the protective layer covering the pests’ skin. They destroy the pests’ skin so the chemicals can get into their systems and poison them.

The group is the most harsh and sure way of controlling pests.

Pest control is not an easy task but it is an activity you must do, anyways. Just be good and do your homework before starting the mission.

Nontoxic Pest Control for Your Home and Garden

Nontoxic Pest Control for Your Home and Garden

Pesticides are toxic and, while often effective against pests, can be dangerous for your family and pets. Outdoors, sprayed pesticides might drift on a breeze and dust your vegetable garden or your neighbor’s yard. Indoors, pesticides can linger in the air, exposing the family to harmful chemicals. For these reasons, many people are turning to nontoxic pest control methods.
Prevention is the best way to control pests, but there are times when even the most thorough preventative measures will not save you from intruders, so this article discusses both preventative pest control methods and nontoxic pest control products.
Preventative Pest Control Methods
As they say, cleanliness is next to godliness. And it keeps pests out, too. Keeping your home clean is the most effective pest control method. If you don’t leave food or dirty dishes lying around the house, animals and insects won’t be attracted to the smell. Sweep and vacuum regularly. Remember, just because you can’t see crumbs doesn’t mean they don’t exist. Clean inside pantries and cabinets cabinets, under and around the stove and refrigerator at least once a year.
This may seem obvious, but screens on doors and windows are a simple and relatively cheap way to keep insects out of the house. Also, screens on crawlspaces keep rodents from obtaining easy access routes into the house.
By caulking cracks in your house, you can minimize places for insects to hide and nest. Target bathrooms and the kitchen, especially doors and windows.
Nontoxic Pest Control Products
There are many kinds of traps available that target many kinds of pests. Some examples are sticky traps for cockroaches, glueboards for mice, flypaper, bug zappers, and traps specifically for rats, gophers, or moles. You can usually pick up traps at your local Home and Garden store.
Pheromones, essentially insect scent hormones, can be used in traps as bait. By emitting the scent of the female insect, pheromones can be used to lure males into a trap, where they are caught in a sticky glue. Insects are only attracted by pheromones emitted by their own kind, so you need to know exactly what kind of insects you’re trying to eliminate and plan accordingly.
Biological Control:
Biological control is more often used in agriculture but can sometimes be used in home and garden situations as well. Basically it means using desirable organisms to eliminate undesirable organisms. For instance, planting certain plants in your garden can deter certain pests. For example, spearmint repels ants. Garlic repels Japanese Beetles. Indoors, spiders eat fruit flies and houseflies, so it may be worth leaving some of those webs around.
There are nontoxic repellents available for pest control. Mosquito repellents are the most popular, but if you look around, you can find repellents that target other pests. Some herbs, like eucalyptus and wormwood, are known for repelling animals and insects.

Safe Pest Control Tips

Safe Pest Control Tips

Pest control must be done with utmost consideration to safety; safety in terms of the plants, animals and humans. This holds especially true for those with vegetable and organic gardens.

The main purpose of growing vegetables organically will be defeated if they become tainted with pest control chemicals.

Here are a few long-term maintenance tips to make pest control less damaging and more environmentally friendly.

1. Use the physical pest control process.

This may be accomplished through picking grubs off by hand, creating barriers and traps and plugging holes. Snails can be found hiding in damp places under rocks and towrds the base of those plants with straplike foliage.

2. Apply biological pest control.

Encourage predatory insects such as green lacewings and dragonflies to feed on aphids and other pests that attack your plants. You can do this by placing a shallow bowl of water in the garden. Dragonflies especially will hover around water. Bacterial insecticides such as B. thuringiensis could also be used against caterpillars.

3. Only as a last resort should we turn to chemical pest control.

Organic pest control methods can be successful and the ingredients for many of the recipes can be found in the kitchen cupboards. If chemical sprays are really necessary, try and find the least-toxic. These include insecticidal soaps, horticultural oils, dehydrating dusts, etc.

4. Consider the use of safer pest control substitutes.

Recipes for alternative pest control include the following:

Against Green Aphids and Mites – Mix 1 tablespoon of liquid soap and a cup of vegetable oil. Dilute a teaspoon of this solution in a cup of water and spray on aphids and mites.

Against Cockroaches – Dusts of boric acid can be applied to cracks or entry points of these insects. Bay leaves on pantry shelves could also help in warding off these critters.

Make sure that the chemicals you use are made specifically for the insects you are targeting.

Major Contributing Factors That Affect Indoor Air Quality

Today, indoor air quality (IAQ) is an important environmental consideration. Because we spend approximately 90 percent of our time indoors, we must do everything possible to improve the air we breathe. During the energy crisis of the ’70s, Americans began to tightly close their workplaces and homes in order to conserve energy resources. Currently, many families have both parents working, with less cleaning time in the home. Ventilation and cleanliness play important parts in maintaining good air quality; although, the indoor environment is impacted by many factors.

Among the factors that may impact the quality of the indoor air in your home is the air drawn from outside through an air conditioning unit. Other factors may be tobacco smoke, radon, and cooking odors, as well as renovating and redecorating products, such as wallpaper, furniture and cabinetry, carpet, paints, varnishes, particle board, wood finishes, caulking, and adhesives. There are many sources of indoor air pollution in any home. Additional items include combustion sources such as oil, gas, kerosene, coal, and wood. Building materials and furnishings as diverse as deteriorated, asbestos-containing insulation, wet or damp carpet, and cabinetry or furniture made of certain pressed wood products. Included are products for household cleaning and maintenance, personal care, or hobbies. Add central heating and cooling systems and humidification devices; and outdoor sources such as radon, pesticides, and outdoor air pollution. Interior products in the home have the potential to impact the indoor air because they emit volatile organic compounds into the air. The quality of indoor air also involves cleaning materials, building materials, ducts transmitting heat and air conditioning, activities in the building, people, pets, and furnishings.

You must look at the whole picture. Cleaning products used in the home, as well as interior furnishings, should be low VOC (volatile organic compounds) emitters, with emissions, sometimes improperly called off-gassing, that dissipate quickly. Scientific studies have demonstrated that new carpet is one of the lowest emitters of VOCs into the indoor environment and that these emissions dissipate very quickly. The low-level VOC emissions and the harmless odor from new carpet dissipate within the first 48 to 72 hours after installation. Carpet has not posed any health problems for millions of users. Carpet is made primarily of the same innocuous materials found in clothing and other everyday fabrics; i.e., polyester, nylon, and olefin fibers, latex (synthetic rubber), and polypropylene (olefin) fabric backing.

There are many sources of indoor air pollution in any home. These include combustion sources such as oil, gas, kerosene, coal, wood, and tobacco products; building materials and furnishings as diverse as deteriorated, asbestos-containing insulation, wet or damp carpet, and cabinetry or furniture made of certain pressed wood products; products for household cleaning and maintenance, personal care, or hobbies; central heating and cooling systems and humidification devices; and outdoor sources such as radon, pesticides, and outdoor air pollution.

The relative importance of any single source depends on how much of a given pollutant it emits and how hazardous those emissions are. In some cases, factors such as how old the source is and whether it is properly maintained are significant. For example, an improperly adjusted gas stove can emit significantly more carbon monoxide than one that is properly adjusted.

Some sources, such as building materials, furnishings, and household products like air fresheners, release pollutants more or less continuously. Other sources, related to activities carried out in the home, release pollutants intermittently. These include smoking, the use of un-vented or malfunctioning stoves, furnaces, or space heaters, the use of solvents in cleaning and hobby activities, the use of paint strippers in redecorating activities, and the use of cleaning products and pesticides in housekeeping. High pollutant concentrations can remain in the air for long periods after some of these activities.

Common Factors That Affect IAQ:

People (exhalation, body odors, diseases)

Activities (work such as cleaning, using correction fluids, carbonless paper, pest control products, and personal activities such as wear fragrances and smoking)

Technology (photocopiers and laser printers)

Furnishings (furniture, draperies, floor coverings)

Finishes (paint, varnish, vinyl wall coverings)

Building materials (caulking compounds, adhesives, wood laminates)

Outdoor Air Quality

Inadequate or contaminated air handling units

Inadequate cleaning practices

Take a close look at this list. If you feel you are suffering from Inadequate Indoor Air Quality, you may find the remedy right here.

Here are some aditional sites that have quality information about air conditioning, a major contributor to better air quality…


How To Deal With Bed Bugs In Hotels

The number one carrier of bed bugs in hotels is the mattress. This should not be a surprise, as bed bugs are known to lurk in the bed, hence the name “bed bug.” The growing number of complaints from travelers about bed bugs in hotels where they stayed have been steadily increasing.

Why the infestation? No one exactly knows but there is a rumor about bed bugs in hotels becoming immune to the regular insecticide used on them. A sort of mutated generation of bed bugs in hotels, if you like. Although this could make a great horror B movie, the truth may shock you.

Infestations of bed bugs in hotels were common in the United States before World War II. But the improvements in hygiene, and the widespread use of DDT dusting during the 1940s and ’50s, the bed bugs in hotels vanished. The specie flourished in other parts of the world like Africa, South and Central Europe and Asia.

The bed bugs in hotels have now returned. This is blamed on the increase in tourists and immigrants staying in their establishments and unknowingly leaves behind a souvenir. Just one female bed bug can produce five eggs a day and could leave three generations of bed bugs in hotels.

Some scientists believe that the reappearance of bed bugs in hotels is due to the cutback on the quality of pesticides. DDT was banned in the 1960’s and it was the only insecticide used which effectively killed the bed bugs in hotels.

One cause for concern regarding the bed bugs in hotels is that they just don’t flourish in cheap, musty motels. Even the expensive ones are being infested. Because of this, these establishments are losing money fast with court appearance for cases filed by unsatisfied patrons.

The bed bugs in hotels are the same bed bugs at home. They are small, nasty, brownish, round and flat insects that closely resemble a tick. These insects choose no one. It is happy just to find a warm place to live and breed in, somewhere near their food source – people.

Bed bugs are patient insects. They can live up to a year without blood meal. And their size makes it hard for people to see them. Their victims don’t feel even their bites. Bed bugs feed by piercing the skin with its elongated beak and they inject a small amount of anesthesia- like substance that makes them undetectable. The only sign you’ve been visited by a bed bug is if you have an itchy, swelling welt the next day.

The bed bugs in hotels are becoming a nuisance for the management. It tarnishes their reputation and leaves a bad impression on the customer. But what’s more appalling is the way they handle bed bugs in hotels.

Instead of having to provide remedies for the patrons, the staff often just dismisses the incident. This has incurred the wrath of some patrons and the bed bugs in hotels now enter the courtroom. There was one case were bed bugs in hotels were too much that they decided to sue the hotel for damages. They content that because the management did not disclose their problem with bed bugs in hotels, they risked the health and well being of the patrons. The court found the hotel guilty.

That’s the problem with bed bugs in hotels nowadays. Although they bed bugs do not only appear in hotels, the fact that the establishments do not resolve their infestation is what irks patrons.

It is their duty to provide with good service and a clean environment, free from bed bugs in hotels. Or should they really have a bad infestation, there are available pest control experts that can remedy the bed bugs in hotels situation.

As a traveler, you should take the precaution whenever going to hotels. Always bring along an anti-itch cream just in case. Before you check-in, you can ask around about how clean the hotel is. The Internet is a great source of information, with hotel reviews and ratings. Look for comments regarding the patron’s personal experience. It can help you decide on what hotel to go to on your next trip.

Now should the hotel misinform you about their bed bug infestation, you can use that as grounds for making a complaint and shutting the place down.